Privacy Policy and Disclaimer

This is the website of Busby Medical Practice.

www.busbymed.com.au is an online information and reference website, consisting of information services and content, links, search capabilities and other internet resources.

When you visit this website our Internet Service Provider/Hosting Provider, will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and web site development purposes only.

This site uses cookies as a part of our interaction with your browser. A cookie is a small amount of information stored on your computer by our website. You can delete cookies from your hard drive at anytime and further information on the use of cookies can be found at www.cookiecentral.com/faq

When you use www.busbymed.com.au you may be directed to https://services.busbymed.com.au. This is a secure website to establish an encrypted link between the web server and you.  In certain situations we use this secure website for information that you enter online so that sensitive information, such as patient names and contact details, can be transmitted securely to Busby Medical Practice.

The Personal information we collect on you

The type of personal information that we collect from you will depend on how you use our website.  You can be certain that the information we receive about you will be treated as strictly confidential.

Information is collected to help us:

  • fulfil your request
  • understand the number of hits the website receives
  • keep track of the domains from which this site is accessed
  • determine what our users are interested in
  • ensure as far as practical, that our websites and applications are compatible with the browsers and operating systems used by most of our users.
  • Conduct patient satisfaction surveys
  • Support strategic development

If you believe that any information that we hold about you is inaccurate or out of date, please contact us.

 The circumstances under which we disclose information about you

It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where Busby Medical Practice may be required by law to disclose certain information.

We will preserve the contents of any email or secure message that you send us if we believe that we have a legal requirement to do so.

Linking to and from this site

The existence of external links on our websites shall not be construed as Busby Medical Practice’s endorsement, sponsorship, approval of, or affiliation with, another person unless the party providing the relevant link is authorised in writing to do so.

If you access this site via an external link, you do so at your own risk.  While information and third party information contained on this site has been presented with all due care, Busby Medical Practice does not warrant or represent that the information or the third party information, will remain unchanged after the date of publication and is free from errors or omissions. It is your responsibility to make own investigations, decisions and enquiries about the information retrieved from other internet sites.

Appointment bookings online

Appointment bookings on line is located on the Practice’s SSL page

Busby Medical Practice has an agreement with an external provider Hotdoc. The patient application does not have direct contact to Busby Medical Practice and only connects to Hotdoc's cloud servers. All communication between the Hotdoc cloud server and Busby Medical Practice is encrypted using 128bit SSL encryption. Hotdoc only handles data relating to the patient appointment and no other sensitive patient records are used or stored on the Hotdoc system.

http://www.hotdoc.com.au provides the Terms of Service for the Hotdoc application.

Changes to this statement

From time to time, we may make changes to the Privacy and Disclaimer Policy. This may be in relation to changes in the law, best practice or changes in our services. These changes will be reflected in this statement, so you should check here from time to time.